Shipping Destinations

We currently ship to any address in the United States.

 

Shipping Methods

Our goal is to offer you the fastest and lowest-cost shipping method. You can select the lowest priced carrier when you submit your order so that you receive the best possible price and delivery time. Orders shipped to P.O. Boxes are automatically sent via FedEx. We do not require a signature for FedEx shipments.

 

Shipment Delivery Time

Your expected delivery date is determined by the date of shipment from our shipping centers and the shipping preference you select. Your purchase of in-stock merchandise will be shipped within 24 hours when received Monday through Friday, not including standard business holidays. Special orders and out-of-stock merchandise may require additional time prior to shipment. If shipment of your order is delayed, PlanetNutritionOnline.com will notify you by email.

 

Shipping Charges

Your shipping charge will be based on the weight of your order, the distance shipped, and the method you select when ordering. This includes items shipped in multiple boxes. We charge standard FedEx rates.

 

Orders Damaged in Shipping

If you believe a package received from us was damaged in transit, please refuse shipment and tell the carrier that you are refusing delivery because the package is damaged. Then email Planet Nutrition at orders@planetnutritiononline.com to inform us of the situation. If you are not present at the time of delivery and cannot refuse shipment, please email us to make arrangements to return the damaged order.

 

Shipping Refunds

Your original shipping charge will only be refunded for an item sent to you in error or an order damaged in shipping. This refund will automatically be credited once we receive and inspect the item(s). If only a portion of your order is returned, the refund for shipping costs will be prorated.

 

Shipping Limitations

When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.