

Shipping
Shipping Destinations
We currently ship to any address in the United States. At this time, we do not ship to destinations outside the United States, but we will be expanding our business to include international destinations very soon. Please check back in the coming months for updated shipping information.
Shipping Methods
Our goal is to offer you the fastest and lowest-cost shipping method. We use several shipping carriers including United States Postal Service (USPS) and FedEx Ground. You can select the lowest priced carrier when you submit your order so that you receive the best possible price and delivery time. Orders shipped to PO Boxes are automatically sent via USPS. We do not require a signature for FedEx or USPS shipments.
Shipment Delivery Time
Your expected delivery date is determined by the date of shipment from our shipping centers and the shipping preference you select. Your purchase of in-stock merchandise will be shipped with in 24 hours when received Monday through Friday, not including standard business holidays. Special orders and out-of-stock merchandise may require additional time prior to shipment. If shipment of your order is delayed, PlanetNutritionOnline.com will notify you by email.
Shipping Charges
Your shipping charge will be based on the weight of your order, the distance shipped, and the method you select when ordering. This includes items shipped in multiple boxes. We charge standard USPS and FedEx Ground rates.
Orders Damaged in Shipping
If you believe a package received from us was damaged in transit, please refuse shipment and tell the carrier that you are refusing delivery because the package is damaged. Then email Planet Nutrition at orders@planetnutritiononline.com to inform us of the situation. If you are not present at the time of delivery and cannot refuse shipment, please email us to make arrangements to return the damaged order.
Shipping Refunds
Your original shipping charge will only be refunded for an item sent to you in error or an order damaged in shipping. This refund will automatically be credited once we receive and inspect the item(s). If only a portion of your order is returned, the refund for shipping costs will be prorated.
We currently ship to any address in the United States. At this time, we do not ship to destinations outside the United States, but we will be expanding our business to include international destinations very soon. Please check back in the coming months for updated shipping information.
Shipping Methods
Our goal is to offer you the fastest and lowest-cost shipping method. We use several shipping carriers including United States Postal Service (USPS) and FedEx Ground. You can select the lowest priced carrier when you submit your order so that you receive the best possible price and delivery time. Orders shipped to PO Boxes are automatically sent via USPS. We do not require a signature for FedEx or USPS shipments.
Shipment Delivery Time
Your expected delivery date is determined by the date of shipment from our shipping centers and the shipping preference you select. Your purchase of in-stock merchandise will be shipped with in 24 hours when received Monday through Friday, not including standard business holidays. Special orders and out-of-stock merchandise may require additional time prior to shipment. If shipment of your order is delayed, PlanetNutritionOnline.com will notify you by email.
Shipping Charges
Your shipping charge will be based on the weight of your order, the distance shipped, and the method you select when ordering. This includes items shipped in multiple boxes. We charge standard USPS and FedEx Ground rates.
Orders Damaged in Shipping
If you believe a package received from us was damaged in transit, please refuse shipment and tell the carrier that you are refusing delivery because the package is damaged. Then email Planet Nutrition at orders@planetnutritiononline.com to inform us of the situation. If you are not present at the time of delivery and cannot refuse shipment, please email us to make arrangements to return the damaged order.
Shipping Refunds
Your original shipping charge will only be refunded for an item sent to you in error or an order damaged in shipping. This refund will automatically be credited once we receive and inspect the item(s). If only a portion of your order is returned, the refund for shipping costs will be prorated.